Last Updated:
June 2025
Resilient Responder Coaching LLC
("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our brand online.
By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information:
Identity & Contact Info: Name, email address, phone numberBilling Info: Payment data such as credit/debit card information (collected through third-party processors)Health & Fitness Info: Coaching applications, fitness progress, goals, progress photos, and other coaching-related dataTechnical Data: IP address, browser type, operating system, referral URLs, and site usage dataMarketing Preferences: Preferences for receiving communications from us via email or SMS
We collect information in the following ways:
When you complete website forms, applications, opt-ins, or make purchasesThrough cookies, pixels, and tracking tools (such as Google Analytics and Meta Pixel)When you communicate with us via email, phone, SMS, or social mediaWhen you engage with our ads, emails, or coaching platforms
We may use your information to:
Provide and manage coaching servicesSend you transactional updates and support messagesProcess payments and manage billingSend promotional and marketing communications (you may opt out anytime)Track and analyze website traffic and ad performanceRespond to your inquiries, feedback, or support requestsMaintain legal compliance and protect against fraud.
We do not sell your personal information. However, we may share your data with trusted third parties, including:
Payment processors (e.g., Stripe, PayPal)
CRM & email platforms (e.g., GoHighLevel)
Advertising partners (e.g., Meta Ads for retargeting or lookalike campaigns)
Analytics providers (e.g., Google Analytics)
We only share your data when necessary for service delivery, compliance, or marketing consistent with this policy.
We use cookies, pixels, and other tracking tools to improve your experience on our site, measure marketing effectiveness, and understand how users interact with our content. You can disable cookies through your browser settings, but this may affect website functionality.
By submitting your contact information, you agree to receive communications from us. You can unsubscribe or opt out at any time by:
Clicking the "unsubscribe" link in any email
Replying “STOP” to any SMS message
Contacting us directly at [email protected]
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we are based in the United States and primarily serve users in the U.S., international visitors may access our site. By using our services, you acknowledge that your information may be processed and stored in the U.S. and governed by U.S. laws.
Our website and services are intended for users 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we learn we have collected data from a minor, we will take immediate steps to delete it.
10. Your Privacy Rights
If you are a resident of California (under CCPA) or the European Union (GDPR), you may have additional rights, including:
The right to access, correct, or delete your personal data
The right to object to or restrict processing
The right to data portability
The right to withdraw consent at any time
To exercise these rights, contact us at:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing any personal information.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated “Effective Date.” Your continued use of the website after changes are made indicates your acceptance of the updated policy.
If you have questions, concerns, or would like to request access to or deletion of your personal data, contact us at:
Resilient Responder Coaching LLC
El Paso, TX
📧 [email protected]
© Copyright 2025. Resilient Responder Coaching LLC
All rights reserved.