These Terms & Conditions (“Terms”) govern your use of Resilient Responder Coaching LLC ("company", "us", "we") website, services, digital products, coaching programs, and merchandise. The purpose of this website (the “website” or the “Site”) is to include helpful information related to Fitness. If you do not wish to abide by these Terms, then you may click away at any time. Your continued use and enjoyment of the information and resources of this Site indicates that you agree and consent to these Terms and Conditions.
IMPORTANT – PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AND MAKE SURE YOU UNDERSTAND THIS AGREEMENT BEFORE ACCESSING, USING, SUBSCRIBING OR PLACING AN ORDER ON THIS SITE. THIS AGREEMENT CONTAINS A DISCLAIMER OF WARRANTIES AND LIMITATIONS OF LIABILITIES. THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT. YOU MAY NOT USE OR ACCESS OUR SITE IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT.
Your continued use of this Website indicates that you have read and approved of the way we collect and store your private information as stated in our privacy policy, which is incorporated into this agreement by reference. A link to our full privacy policy can be found at the bottom of any page on the Website.
We offer digital coaching packages (e.g., 8 Weeks to Fit for Duty, 1:1 coaching (Rapid Response Method), MAC, Starter Kit), digital pdf guides, and branded merch. All descriptions are subject to update.
This site is intended for your personal, non-commercial use only. You may download or print out the information in this site, subject to restrictions outlined below and elsewhere provided for in these Terms and Conditions. However, we appreciate that other people may want to share our content. We would like to support and encourage others to share our content, while at the same time protecting our intellectual property. Here are some guidelines of what you can and cannot do with our content. You are free to do the following without our permission:
Link to our site or any specific post on our site. In addition, users are permitted to share content on social media channels, as long as a link to our Website is included.
Reprint copies of our posts or articles for internal distribution within your own company or organization.
Print our posts in any non-commercial publication (e.g., company newsletter, community newsletter, class syllabus, etc.), provided you include this copyright notice: “© 2025, Resilient Responder Coaching LLC. All rights reserved. Originally published at www.theresilientrespondercoach.com”
Impermissible Uses.
If you would like to do any of the following with any content on our Site, you must have our
express written consent:
Use our content for any and all commercial purposes, including selling or licensing printed or digital versions of our content, including posts, articles, videos, podcasts, etc.Copy the materials.Use the materials for any commercial purpose, or for any public display (commercial or non-commercial).Attempt to decompile or reverse engineer any software contained on the website.Transfer the materials to another person or "mirror" the materials on any other server.Create a “derivative work” as defined by the United States Copyright Act.Reproduction or duplication of any content on the Website for commercial purposes;Modification of any content on this website, unless said content is specifically and expressly made available for modification;Redistribution of content of the Website, unless content is specifically and expressly made available for redistribution;From time to time, we may utilize various plugins, widgets, or other software that will allow sharing of content via social media, email or other methods. Use of these tools does not constitute any waiver of our intellectual property rights. Use of these tools is a limited license to republish the content of our website on approved social media channels, so long as you do not alter the content, including images, and give full credit to Revein Training;You shall not conduct any systematic or automated data collection activities, including, but not limited to scraping, data mining, data extraction or data harvesting on or in relation to the Website without our express written permission;You shall not use the Website to transmit or send any unsolicited commercial communications;You must not use the Website for any third-party marketing without our express written permission or consent;Although we would like to, we do not permit the re-posting of our posts or articles in their entirety. This is because Google and other search engines may penalize our website for publishing duplicative content. Google often can’t tell which site hosts the original, so we risk getting penalized if we grant this permission;Finally, we cannot allow the translation and/or publication of our work in a language other than English.
a. The materials on the website are provided on an 'as is' basis. We make no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
b. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
c. Clients must provide accurate personal info and be at least 18 years old. You confirm that you have no medical conditions preventing participation or have consulted a physician.
d. The content on this website is provided for informational purposes only. Although we have made every effort to ensure the accuracy of all information posted to this Website, we can make no guarantees as to how the information and advice provided herein will affect you and your personal situation. Professional advice can only be given with a full understanding of a client’s unique personal situation. Accordingly, any recommendations, advice, or information provided on this website should be viewed within the context of general information and education. If you need or require individual advice or guidance, then you should consult with a professional who can assist you
Throughout the Site are testimonials and reviews from past clients and customers of us. Your experience on our Site may not be the same as what is described in any particular review, testimonial or endorsement. The reviews and testimonials are only one person’s experience with us and should in no way be construed as a guarantee, promise, or reflection of the feelings of every user. We do NOT provide any compensation for testimonials.
Throughout the Site are testimonials and reviews from past clients and customers of us. Your experience on our Site may not be the same as what is described in any particular review, testimonial or endorsement. The reviews and testimonials are only one person’s experience with us and should in no way be construed as a guarantee, promise, or reflection of the feelings of every user. We do NOT provide any compensation for testimonials.
The design, content, images, and all other components of the Site are copyrights owned by Resilient Responder Coaching LLC or other third parties. Accordingly, they are protected by the United States and international copyright laws. You may not use or republish any information, content, images or other related data from this website without our express written permission.
The materials appearing on the website could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its website are accurate, complete or current. We may make changes to the materials contained on its website at any time without notice. However, we do not make any commitment to update the materials.
We have not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. This website contains a number of links to third party vendors, resources, and information. You understand and agree that the websites that these links direct you to are, unless otherwise noted, not owned, operated, or controlled by the Company. You represent and warrant that you have read and agreed to the privacy policies, legal disclaimers and terms of use for each of these websites. We assume no control or liability over the content contained or business practices of any third-party websites that are linked to in the Site. You expressly hold the Company and its owners, affiliates, vendors, employees, and contractors harmless from any and all liability related to your use of any third-party related websites. Use of any such linked website is at the user's own risk.
If you send us an email, respond to one of our emails, register to use our Site, or otherwise provide your email address to the Company in any other way, you consent to receive email communication from us. Notwithstanding the same, you may opt out of these communications
We reserve the right to revise these terms of service for our website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms of service.
Coaching Programs
All coaching programs, including group coaching, challenges, digital products, and courses, are non-refundable. Due to the nature of these services—delivered through personalized plans, digital access, and proprietary materials—once a program has been purchased, no refunds will be issued. Please ensure you are fully committed before enrolling.
1:1 Coaching
Refunds for 1:1 coaching are not guaranteed and are handled on a case-by-case basis. If you believe you are eligible for a refund due to extenuating circumstances, you must contact our support team within 7 days of your most recent payment. We reserve the right to approve or deny any refund request at our sole discretion.
Merchandise
Refunds or exchanges for merchandise (apparel and accessories) are available for items that arrive damaged or defective. To qualify, you must notify us within 7 days of delivery with photo evidence. We do not accept returns or exchanges for wrong size selection, wear and tear, or buyer’s remorse. All items must be unworn, unwashed, and in original condition to be eligible for a return.
Contact for Refunds
To request a refund or report an issue, please email [email protected] with your full name, order number, and reason for the request. Our team will review your submission and respond within 3–5 business days.
These terms and conditions are governed by and construed in accordance with the laws of Texas
User Generated Content and Related Rules
By using and posting on our Site, you grant the Company a license to use any materials you submit. This includes, but is not limited to: text, blog posts, comments, articles, drawings, photographs, videos, graphics, or other forms of media (“User Generated Content”).
By submitting User Generated Content, you grant our Company and its affiliates, officers, directors, employees, consultants, agents, and representatives a perpetual, irrevocable, royalty-free, and fully-paid license to:
Use, display, or publish the content on the Website or any other online/offline platform,Store, distribute, modify, or create derivative works from the content. Use the content for promotional and marketing purposes at our sole discretion.
You agree that:
You have no rights to the content once submitted. You will not receive compensation for any User Generated Content.We may disclose your name in connection with your submission. You warrant that you own the rights to the User Generated Content or have proper authorization to distribute it.
We reserve the right to edit, remove, block, or refuse any User Generated Content for any reason. All content is the sole responsibility of the user who provided it, and the opinions expressed do not necessarily reflect those of the Company.
Defamatory Comments and Inappropriate Content
While using the Site, you agree not to upload, transmit, or distribute any material that:
Is defamatory, libelous, obscene, pornographic, abusive, threatening, or offensive. Encourages or advocates criminal conduct or violates any laws. Advertises or solicits products, services, or funds without our permission.
We reserve the right to terminate access and remove any material that violates these terms. We also reserve the right to cooperate with law enforcement or regulatory agencies regarding such violations.
Disclaimer: Company Not Responsible for User Content
You acknowledge and agree that you are legally responsible for any content you post that may harm or defame others. Under Section 230 of the Communications Decency Act (1996), the Company is not liable for content posted by third parties and disclaims responsibility for any legally actionable remarks or feedback posted by users.
Communication Consent
By providing your email address (e.g., registering, making a purchase, or sending us an email), you consent to receive communications from the Company. You may opt out of email communication at any time as outlined in our Privacy Policy. You agree that all legally required notices may be sent to you electronically and will satisfy any legal requirement for written communication.
Limitation of Liability
IN NO EVENT SHALL THE COMPANY OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR REPRESENTATIVES (“WEBSITE PARTIES”) BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY. The maximum liability of the Company to you under these Terms shall not exceed the amount you paid for access to the Site or Services.
No Warranties
The Site and related services are provided “as is” and “ as available” without warranties of any kind. The Company disclaims all warranties, express or implied, including but not limited to:
Merchantability
Fitness for a particular purpose
Non-infringement.
We do not guarantee that the Site will meet your expectations or be error-free or uninterrupted.
Indemnification
You agree to defend, indemnify, and hold harmless the Company and its affiliates from any claims, liabilities, damages, or expenses (including attorney’s fees) arising out of your:
Use of the Site,Violation of these Terms,Infringement of any intellectual property or other rights.
Arbitration Clause
Any dispute arising out of or relating to these Terms shall be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.
Location: El Paso, TX
Method: Submission of documents; no in-person hearings
Damages: Arbitrators may not award punitive or consequential damages
Confidentiality: Arbitration details are confidential unless both parties agree otherwise
Costs: The prevailing party may be awarded all reasonable costs and fees
Severability and Waiver
If any provision of these Terms is found to be unenforceable, that provision will be severed and the remainder shall remain in full force. Failure to enforce any provision shall not constitute a waiver of the right to enforce it later.
Governing Law and Jurisdiction
These Terms are governed by the laws of the State of Texas, without regard to conflict of laws principles. For any claim not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state courts in El Paso County, Texas.
Statute of Limitations
Any claim arising out of or related to these Terms must be filed within one (1) year of when the claim arises. Failure to do so will result in the claim being permanently barred.
Entire Agreement
These Terms of Use, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and the Company and supersede all prior communications, representations, or agreements.
This cookie policy ("Policy") describes what cookies are and how Website Operator ("Website Operator", "we", "us" or "our") uses them on the our website and any of its products or services (collectively, "Website" or "Services").
You should read this Policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. It also describes the choices available to you regarding accepting or declining the use of cookies. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.
Cookies are small pieces of data stored in text files that are saved on your computer or other devices when websites are loaded in a browser. They are widely used to remember you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie").
Session cookies are temporary cookies that are used during the course of your visit to the Website, and they expire when you close the web browser.
Persistent cookies are used to remember your preferences within our Website and remain on your desktop or mobile device even after you close your browser or restart your computer. They ensure a consistent and efficient experience for you while visiting our Website or using our Services.
Cookies may be set by the Website ("first-party cookies"), or by third parties, such as those who serve content or provide advertising or analytics services on the website ("third party cookies"). These third parties can recognize you when you visit our website and also when you visit certain other websites.
Necessary cookies
Necessary cookies allow us to offer you the best possible experience when accessing and navigating through our Website and using its features. For example, these cookies let us recognize that you have created an account and have logged into that account to access the content.
Functionality cookies
Functionality cookies let us operate the Website and our Services in accordance with the choices you make. For example, we will recognize your username and remember how you customized the Website and Services during future visits.
Analytical cookies
These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the Website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your user experience of the Website.
Social media cookies
Third-party cookies from social media sites (such as Facebook, Twitter, etc) let us track social network users when they visit our Website, use our Services or share content, by using a tagging mechanism provided by those social networks.
These cookies are also used for event tracking and remarketing purposes. Any data collected with these tags will be used in accordance with our and social networks' privacy policies. We will not collect or share any personally identifiable information from the user.
If you don't like the idea of cookies or certain types of cookies, you can change your browser's settings to delete cookies that have already been set and to not accept new cookies. To learn more about how to do this or to learn more about cookies, visit internetcookies.org
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to our use of cookies, you may contact us at: [email protected]
© Copyright 2025. Resilient Responder Coaching LLC
All rights reserved.